Find Your Voice: Personal Care
Terms and Conditions

Coaching Approach and Relationship


Coaching is a process that inspires you to maximize your personal and professional potential. I use a coaching-mentoring -training approach, which is not in any way to be construed as psychotherapy, legal counsel, or medical advice. It is a collaborative process that amplifies and accelerates self-discovery and promotes clarity, and is designed to facilitate the development of your personal, professional or business goals.


The coaching relationship is designed by both of us and will evolve through ongoing feedback and growth of your career or personal strategy. I am committed to the journey, but ultimately you are solely responsible for making your own decisions, choices, actions, and results throughout the process. Accordingly, you agree that I, as the Coach, am not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any coaching services provided.


To maximize the effectiveness of coaching, you should make participating in coaching a high priority, and commit to creating the time and energy to fully engage in each session. We will jointly set the agenda for each session, and you will be asked to define goals and try new approaches. You can expect me to be honest and direct, ask straightforward questions, and offer challenges to help you keep moving forward.




I respect and protect your privacy and confidentiality at all times. However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege.


I record our Zoom coaching sessions for learning and documentation purposes. The recording will not be shared with any other party without your prior consent. By accepting the Zoom notification of the recording and proceeding with our sessions, you agree to being recorded for this purpose.


Testimonies, stories and feedback given during our coaching sessions may be anonymized and shared for advocacy, educational and promotional purposes.

Missed Appointments, Late and Cancellation Policy


Every effort should be made to make all appointments, and sessions should not be cancelled or rescheduled except in the case of an emergency. I understand that last minute things come up, and ask that you provide at least 48 hours notice if you do need to cancel or reschedule a session. No refunds are issued for cancelled sessions.


I will do my best to accommodate rescheduling in good faith. Rescheduled appointments should be booked within two weeks from the original missed appointment date. If not booked within that time, the appointment is considered complete, and no refund will be issued.



All payments are in USD, are final and non-refundable, and are due at the time of registration. Your seat in the program is not guaranteed until full payment is received.


Policies and Terms and Conditions Incorporated by Reference

Changing Lenses' privacy policy, and the privacy policy and terms and conditions of Positive Intelligence, are hereby incorporated by reference into these Find Your Voice Terms and Conditions. The full policies can be found at the links below:

Changing Lenses Privacy Policy:

Positive Intelligence Privacy Policy:

Positive Intelligence Terms and Conditions:



By registering and paying for this program, you are indicating your understanding and agreement to each of the terms above.

Effective Date

These terms and conditions are effective as of June 28, 2022.